Privacy Policy
Privacy Policy
How we collect, use, and protect your personal information
Last updated: January 2025
OA Stride (“we”, “our”, “us”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website or use our services.
OA Stride is part of OA Holdings Group Ltd. OA Holdings Group Ltd is a private limited company registered in England and Wales (Company No: 16618085). Registered office: 86-90 Paul Street, London, England, EC2A 4NE.
This policy applies to all personal data we process in connection with our services and website. By using our website or services, you agree to the collection and use of information in accordance with this policy.
1. Who We Are
OA Stride is the remote talent division of OA Holdings Group Ltd, providing premium remote talent services to UK and global clients. Our services include operations support, finance and accounting, project management office (PMO), customer support, data analysis, and administrative services.
We specialise in connecting businesses with skilled remote professionals who meet UK standards for quality, governance, and professional conduct.
For data protection purposes, OA Holdings Group Ltd acts as the data controller for personal information collected through OA Stride services and website activities.
2. Information We Collect
Information You Provide Directly
We collect personal information that you voluntarily provide to us when you:
- Book discovery calls or consultation session
- Sign up for trial week programmes
- Submit general enquiries through our contact forms
- Apply for careers opportunities
- Subscribe to our communications or updates
- Correspond with us via email or other channels
Recruitment and Careers Data
When you apply for positions or express interest in working with us, we may collect:
- CVs and covering letters
- Professional history and qualifications
- Contact details and references
- Interview notes and assessment records
- Right to work documentation
Technical Information
When you visit our website, we automatically collect certain technical information:
- IP address and general location data
- Browser type and version
- Device information and operating system
- Screen resolution and display preferences
Website Usage Data
We collect information about how you use our website, including:
- Pages viewed and content accessed
- Time spent on pages and website sessions
- Navigation paths and user journeys
- Referral sources and search terms
- Downloads and form submissions
Cookies and Tracking Data
We use cookies and similar tracking technologies to collect information about your browsing activities. For detailed information about our use of cookies, please see Section 4 below.
3. How We Use Your Information
We use the personal information we collect for the following purposes:
Service Provision and Communication
- To respond to your enquiries and provide requested information
- To arrange and conduct discovery calls and consultation sessions
- To set up and manage trial week programmes
- To provide ongoing support and account management
- To send relevant updates about our services
Recruitment and Talent Management
- To assess careers applications and manage recruitment processes
- To maintain recruitment records and talent databases
- To conduct interviews and skill assessments
- To verify qualifications and professional references
- To match candidates with suitable opportunities
Business Operations and Improvement
- To improve our website content and user experience
- To develop and enhance our service offerings
- To conduct market research and analysis
- To measure the effectiveness of our communications
- To maintain business records and performance metrics
Legal and Regulatory Compliance
- To meet legal and regulatory obligations
- To respond to lawful requests from authorities
- To protect our rights and interests
- To prevent fraud and ensure security
Important Note
We do not sell or share personal information with third parties for marketing purposes. Your data is used solely for the purposes outlined in this policy and with your explicit consent where required.
4. Cookies
We use cookies and similar tracking technologies to improve website functionality and enhance your user experience. Cookies are small text files stored on your device that help us understand how you use our website.
Types of Cookies We Use
Essential Cookies
These cookies are necessary for the website to function properly and cannot be disabled. They enable core functionality such as:
- Site navigation and page loading
- Security and authentication
- Form submission and data processing
- Accessibility features and preferences
Analytics Cookies
We use analytics services such as Google Analytics to understand how visitors interact with our website. These cookies help us:
- Track visitor numbers and behaviour patterns
- Identify popular content and navigation paths
- Measure website performance and loading times
- Understand user demographics and interests
Advertising Cookies
We may use advertising cookies, such as LinkedIn Pixel and similar tracking technologies, to:
- Measure the effectiveness of our marketing campaigns
- Show relevant content to interested audiences
- Track conversions and engagement metrics
- Optimise our advertising spend and targeting
Managing Your Cookie Preferences
You can control and manage cookies through your browser settings. Most browsers allow you to:
- View and delete existing cookies
- Block cookies from specific websites
- Set preferences for accepting or rejecting cookies
- Receive notifications when cookies are being set
Please note that disabling certain cookies may affect website functionality and your user experience. Essential cookies cannot be disabled as they are necessary for the website to operate properly.
5. Data Retention
We keep your personal data only for as long as necessary to fulfil the purposes for which it was collected, or to meet our legal and contractual obligations.
Retention Periods
The length of time we retain your information depends on the type of data and the purpose for which it was collected:
- General enquiries and communications: Retained for up to 3 years after our last contact to maintain service continuity
- Client service data: Retained for the duration of our business relationship plus 7 years for legal and accounting purposes
- Website analytics data: Typically retained for 26 months in line with standard analytics practices
- Marketing communications: Retained until you withdraw consent or unsubscribe
Recruitment Data Retention
Recruitment and careers application data may be retained for a reasonable period to:
- Consider you for future suitable opportunities
- Maintain records of our recruitment processes
- Comply with equal opportunities monitoring requirements
- Defend against potential employment-related claims
Typically, we retain unsuccessful application data for up to 12 months. However, you may request deletion of your recruitment data at any time by contacting us.
When data is no longer needed, we securely delete or anonymise it in accordance with our data retention procedures and security standards.
6. Your Rights
Under UK GDPR, you have several important rights regarding your personal data. These rights are designed to give you control over how your information is processed and used.
Your Data Protection Rights Include:
Right of Access
You can request a copy of the personal data we hold about you, including information about how we use it and who we share it with.
Right of Rectification
You can ask us to correct any personal data that is inaccurate or incomplete. We will make corrections promptly and notify relevant third parties where appropriate.
Right of Erasure
You can request deletion of your personal data in certain circumstances, such as when it is no longer necessary for the original purpose or when you withdraw consent.
Right of Restriction of Processing
You can ask us to suspend processing of your personal data in specific situations, such as when you contest its accuracy or object to processing.
Right to Object to Processing
You can object to processing of your personal data for direct marketing purposes or where processing is based on legitimate interests.
Right to Data Portability
You can request a copy of your personal data in a structured, commonly used format that allows you to transfer it to another service provider.
How to Exercise Your Rights
To exercise any of these rights, please contact us using the details provided in Section 8. We will:
- Respond to your request within one month
- Verify your identity to protect your data
- Provide clear information about any actions taken
- Explain any reasons if we cannot fulfil your request
7. Security
OA Stride takes the security of your personal data seriously. We implement appropriate technical and organisational measures to protect your information against unauthorised access, loss, misuse, disclosure, alteration, or destruction.
Security Measures
Our security measures include:
- Data encryption: We use industry-standard encryption for data transmission and storage
- Access controls: Strict access controls ensure only authorised personnel can access personal data
- Regular security reviews: We conduct regular assessments of our security procedures and systems
- Staff training: All team members receive data protection and security awareness training
- Secure systems: We maintain up-to-date security software and firewalls
- Incident response: We have procedures in place to respond quickly to any security incidents
Data Processing Standards
We follow UK standards for data processing and security, including:
- Documented standard operating procedures (SOPs) for data handling
- Regular quality assurance reviews of data processing activities
- Secure data transfer protocols when working with client systems
- Clear data governance policies and procedures
While we implement robust security measures, please be aware that no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security, but we are committed to protecting your data using industry best practices.
Data Breach Response
In the unlikely event of a data breach that poses a risk to your rights and freedoms, we will notify you and the relevant supervisory authority within 72 hours as required by UK GDPR.
8. Contact Us
If you have any questions about this Privacy Policy, wish to exercise your data protection rights, or need to discuss how we handle your personal information, please contact us:
OA Stride
Email: hello@oastride.com
Part of: OA Holdings Group Ltd
Registered office: 86-90 Paul Street, London, England, EC2A 4NE
Website: www.oastride.com
We aim to respond to all privacy-related enquiries within 5 working days. For urgent data protection matters, please mark your email as “Urgent – Data Protection”.
