FAQ

Frequently Asked Questions

If you’re curious about how OA Stride works, how we support businesses, or what to expect when working with our teams, these FAQs will help you find quick answers.
Still unsure? Our team is always happy to help.

1. What is OA Stride?

OA Stride is a professional service provider helping SMEs and mid-market firms scale faster by offering dependable remote teams trained to UK standards.

2. Who can work with OA Stride?

Any growing business that wants professional support without hiring a full in-house team, especially SMEs and mid-market companies.

3. How do you maintain UK-level quality while being remote?

Our team in Nigeria works with the same structure, governance, and processes you’d expect from a UK office. So you get high-quality work at a sensible cost.

4. What kind of teams can you provide?

We’ve got experts in operations, finance, project management, customer support, and data — basically, whatever area your business needs help with.

5. How fast can I get a team up and running?

Really fast! Often in just 24–48 hours, so you don’t have to wait weeks to get things moving.

6. How does OA Stride approach projects?

We like structure and clarity. Every project has clear processes, transparent reporting, and measurable outcomes. You’ll always know where things stand.

7. Who started OA Stride?

Yame Aibangbee, a Chartered Engineer with a background in aerospace, founded OA Stride to bring professional governance to businesses that want to scale.

8. How experienced is the team?

Our growing team of specialists is trained to UK standards. They know what it takes to deliver quality work, consistently.

9. What makes OA Stride different from traditional outsourcing?

We're not a freelancer marketplace or offshore BPO. OA Stride provides structured teams with UK governance, dedicated leads, documented processes, and outcome-based accountability. You get the quality of UK teams with cost-efficient West African delivery.

10. How is data handled?

Your data stays in your systems wherever possible. Where access is required, we use enterprise-grade security practices including MFA, least-privilege access controls, and signed NDAs. No client data is stored on personal devices.

11. Are there contracts and NDAs?

Yes! Every engagement comes with contracts and NDAs, so your business and intellectual property are fully protected.

12. Can I scale my team if my business grows?

Absolutely. Our teams are flexible — you can expand across Admin, Finance, PMO, Customer Support, or Data whenever you need.

13. Do you work with specific industries?

We work with all kinds of growing businesses, especially SMEs in tech, finance, logistics, e-commerce, and more.

14. How do you maintain quality with remote teams?

We document all our processes, run quality checks, and keep everything organized with SOPs and weekly reviews. Nothing falls through the cracks.

15. How quickly will I see results?

Many clients notice improvements in the first week, thanks to our structured onboarding and pilot programs.

16. Is it expensive?

Not at all. You get the professionalism of UK-standard teams at a fraction of the cost of hiring locally.

 

17. Do you offer ongoing support?

Yes, our teams stick with you, delivering results and adapting to your business needs as they change.

18. Can I hire teams just for short-term projects?

Definitely. Whether it’s a one-off project or a long-term engagement, we can provide the right team quickly.

19. How quickly can you start?

We can deploy specialist teams within 24-48 hours of scoping agreement. Most pilot weeks begin within one week of initial contact.

20. What guarantees do you offer?

We focus on measurable outcomes, a risk-free pilot week, and professional governance — so you know you’re getting value from day one.

21. Where are your teams based?

Our teams are currently based in Nigeria, operating as our primary West African delivery hub. We're expanding regionally to Ghana and other West African markets as part of our growth strategy. All teams work UK hours and are trained to UK professional standards.

22.How do you ensure quality?

Through three mechanisms:

  1. Documented SOPs for every process,
  2. Multi-layer QA reviews before delivery,
  3. Named team leads accountable for outcomes. Every engagement has clear KPIs tracked weekly.

23. What does the trial week include?

A defined scope with measurable deliverables, daily progress updates, a named team lead, and complete handover documentation. You can assess quality, communication, and fit before any long-term commitment.

24. Can I cancel anytime?

Yes. There are no long-term contracts, exit penalties, or sunk onboarding costs. Scale up, scale down, or exit with 48 hours notice.

25. What industries do you serve?

Primarily aerospace, defence, and professional services, but our processes apply across any sector requiring operational excellence, compliance, and professional governance.

Prefer to reach out directly?

All enquiries are handled confidentially under NDA.